Policy
Privacy Policy
Introduction
This Privacy Policy explains how Leemah Cakes N More collects, uses, and protects your personal data when you use our website and place orders.
Data We Collect
When you place an order or create an account:
- Name, email address, phone number
- Delivery address
- Payment information (processed by Stripe)
- Order history and preferences
- IP address and browser information
How We Use Your Data
- To process and deliver your orders
- To send order updates and tracking information
- To send 2-day post-delivery follow-up emails
- To improve our website and customer experience
- For analytics via Google Analytics and Meta Pixel
Who We Share Your Data With
We only share your data with trusted service providers needed to run our business:
- Stripe (payment processing)
- Supabase (database hosting)
- Netlify (website hosting)
- SendGrid (email delivery)
- Google Analytics and Meta Pixel (analytics)
We do NOT sell your data to third parties.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion (right to be forgotten)
- Restrict how we use your data
- Withdraw consent for marketing
Data Retention
- Order data: 6 years (UK tax requirement)
- Account data: Until you request deletion
- Analytics data: Automatically deleted after 26 months
Cookies
We use cookies for analytics, conversion tracking, session management, and cart functionality. You can manage cookies via your browser settings.
Contact Us
For privacy questions: leemahcakesnmore@gmail.com